This program operates 24 hours a day, seven days a week to stabilize and assist individuals experiencing a psychiatric crisis. We serve anyone who resides in Franklin County .

          The Crisis Team provides immediate and respectful support through our telephone hotline and face-to-face evaluations. An individual, friend, family member, or another community provider can request an evaluation. Based on the evaluation, a plan is developed which may include returning home with support, urgent care/outpatient treatment, substance abuse treatment, day programs, inpatient care, and/or respite services. 

          Our collaboration with family, friends and other helpers is an important part of the services we provide. Our Crisis Team is comprised of experienced and licensed Master’s Degree-level clinicians nursing staff and Psychiatrists from Clinical and Support Options who provide professional and caring services.

Key benefits offered by the Crisis Program include:

• Round the Clock Response

•  On-Site and Outreach Evaluations

•  Triage and Referral

•  Follow up and Discharge

•  Prevention of Future Crises and Facilitation of Multi-Provider Crisis Protocols for Selected Clients

          Our adult residential Crisis Stabilization/Respite Unit provides 24 hour support for voluntary clients at risk to themselves or others, but who do not require the intensity of hospital level care. Our CSU/Respite Unit, located within Franklin Medical Center, is staffed by Crisis Stabilization/Respite Unit Counselors and a Crisis Stabilization/Respite Unit Manager.

• Easy Access

• Individual and Family Counseling

• Treatment and Discharge Planning

• Comprehensive Assessments

• Pleasant, Therapeutic Environment

• Structured Activities

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